In light of the current health crises, we have implemented new procedures, services, and resources to help you shop for or maintain your car safely. Continue reading to learn more.
A New Kind of Shopping Experience
General Safety Measures
Our general safety and cleaning measures have increased dramatically in accordance with the recommendations set by the CDC. Commonly touched and trafficked areas will be thoroughly disinfected throughout the day to limit disease transmission. All customers and staff will be required to wear a mask and practice social distancing. For added protection, we have installed Plexiglas barriers in multiple locations to create an added barrier between you and the staff.
Contactless Service
Our service center has created multiple resources to provide you with excellent customer care. Our new home pick-up and drop-off services will remove the need for you to leave your house and travel to our dealership. Schedule the pick-up service in advance and one of our team members will travel to your location and bring your car in for maintenance or repairs.
All vehicles are sanitized at the time of drop off and again prior to pick up using Transform Disinfectant. This effective yet car-safe disinfectant is now the industry standard in sanitizing cars. While working on your car, our techs will be required to wear gloves and a mask. Once service is complete, your car will be returned and sanitized. You can even pay for your services over the phone to further minimize the need for physical contact.
Contactless Shopping
If you are not ready to venture from your home at this time, our sales team has got you covered. Simply scroll through the online inventory on our website to explore every make and model we have available at our dealership. Once you find a car that you like, you can contact our sales team via email, phone, or the live chat feature where they will walk you through the steps of completing the sale completely online.
Once the sale is complete, you can choose to have your new car delivered straight to your home, or you can select curbside pickup. Regardless of which delivery method you choose, you can rest assured that your new car and keys will arrive thoroughly sanitized.
Schedule Your Next Appointment in Albany, NY
Your health is our top priority which is why we at BMW of South Albany will continue to monitor and adapt to any changes that might ensue while providing you with the best customer service possible. Give us a call or take advantage of our online resources to get started today.